Documenting business processes

CODE OF CONDUCT | 9 November 2021 2.2. Documenting business processes Each business process (e.g. transport order, supplier order, customer order, etc.) must be documented fully and properly in accordance with internal proces - ses as well as legal provisions. 2.3. Observing the credit limit An internal credit limit is granted by the shared service finance for every customer as part of a credit rating process. Potential interested parties or new customers must be disclosed through a credit rating enquiry and a credit limit must be applied for them. Orders may only be accepted if they are covered by an available customer credit limit. Should the credit limit be exceeded, the next steps must be agreed with the shared service finance before accepting the order. If no credit limit can be granted, orders may only be processed when appropriate securities are provided (prepayment, bank guarantee or default liability). Failure to comply with this stipulation is considered to be a deliberate violation of company interests. 2.4. Consumption of alcohol and drugs In the interest of your health, we appeal to everyone to take personal responsibility and to avoid regular consumption of alcohol as well as to reject the use of drugs generally. The consumption of alcohol during office hours inclu- ding work breaks (in all company premises including restaurants/pubs) is forbidden. In exceptional circum- stances moderate consumption of alcoholic bever - ages (excluding spirits) will be allowed during work breaks: To celebrate a promotion or a birthday of a colleague, after prior approval from a supervisor To celebrate a special occasion in the company pub, after prior approval from the General Opera - tions Manager/the Board of Directors responsible Without exception the consumption of drugs is forbidden during office hours and work breaks. Employees who appear under the influence of drugs and/or alcohol in the workplace will be asked to leave. There will also be disciplinary consequences (formal warning, dismissal in the case of reoffending) for those employees who violate the alcohol and drug rule.